Returns & Exchanges
At KADA, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our process is designed to get you back to your style as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via email.
Drop Off Your Return
Hand your package to the designated carrier or visit any official drop-off location within 7 days of generating your label.
Receive Your Refund
Once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing