Frequently Asked Questions
Everything you need to know about shopping with KADA.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I know which size to choose?
Every product page features a detailed 'Size Guide' button. We provide specific measurements for each garment to ensure you find the perfect fit the first time.
What payment methods do you accept?
KADA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of purchase by contacting our support team via live chat.